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Updated: January 2026

Jqk88 Privacy Policy – How We Protect the Personal Data & Information of Malaysian Members

At jqk88, your privacy is not merely a legal formality — it is a genuine responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a member of the jqk88 platform.

SSL 256-bit Encryption
Data Stored Securely
Not Sold to Third Parties

By using the jqk88 platform, you agree to this Privacy Policy. Please read this document carefully. If you do not agree with any part of it, please discontinue use of our platform and contact our support team to close your account.

Jqk88's Six Privacy Commitments to Malaysian Members

These are not just words — they are concrete steps we take to protect your data.

Bank-Grade Data Encryption
All data transmitted between your device and jqk88 servers is protected with 256-bit SSL/TLS encryption — the same security standard used by Malaysian banking institutions such as Maybank and CIMB.
No Sale of Data to Third Parties
jqk88 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your information belongs to you — it is not a commodity to be sold.
Full Control Is Yours
As a jqk88 member, you have the right to access, rectify, download or delete your personal data. Requests can be submitted to our support team at any time.
Secure Data Storage
Your personal data is stored on servers protected by a multi-layered security system — including firewalls, intrusion detection, physical access controls, and regular backups. Access to your data is granted only to authorised personnel.
Marketing Communications Controls
You may opt out of receiving promotional emails, SMS notifications, or marketing messages from jqk88 at any time via your account settings or by contacting our support team. Your preference will be honoured within 48 hours.
Malaysian Legal Compliance
jqk88's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle your personal data responsibly in accordance with the applicable laws of Malaysia.

This Privacy Policy describes the privacy practices of jqk88 operating at https://jqk88.click. It applies to all information collected through the website, mobile app, and any means of communication between you and jqk88. This English version is the official version for Malaysian users and was last updated on January 2026.

1Introduction & Scope of This Privacy Policy

Jqk88 is committed to protecting the privacy of its members in Malaysia. We understand that your trust depends on how we handle your most personal information — from your name and phone number to your financial transaction records with us.

This Privacy Policy sets out clearly and honestly:

  • What personal data we collect from you
  • Why we need your data and how it is used
  • With whom we may share that data and under what circumstances
  • The technical and organisational measures we take to protect your data
  • Your rights regarding your personal data and how to exercise them

This policy applies to all services offered by jqk88, including the Sports Betting platform (Malaysia Super League football, EPL, cricket, badminton), online casino (slots, live casino, roulette, baccarat), e-sports, and all customer support functions.

We have endeavoured to write this Privacy Policy in plain language that everyday Malaysians can understand — not in complex legal jargon. If any section is unclear, please contact our support team and we will be happy to explain further.

2Types of Personal Data We Collect

Jqk88 collects your personal data through several means. Below are the categories of data we may collect:

2.1 Data You Provide Directly

  • Registration Information: Full name, date of birth, identity card number (MyKad), mobile phone number, email address
  • Financial Information: Bank name, bank account number, digital wallet usernames (Touch 'n Go, GrabPay, Boost, ShopeePay) used for deposits and withdrawals
  • KYC Information: MyKad copy, identity verification selfie, proof of address (for account verification purposes)
  • Communications: Messages you send to the jqk88 support team via Live Chat or email

2.2 Automatically Collected Data

  • Technical Data: IP address, browser type, device operating system, screen resolution, device language
  • Usage Data: Pages you browse, games you play, time spent on the platform, buttons you click
  • Location Data: Approximate location based on your IP address (not precise GPS location)
  • Session Data: Login and logout times, session duration, number of sessions

2.3 Transaction Data

  • Records of all deposits and withdrawals, including amount, payment method, date and time
  • Records of all bets and gameplay, including bet type, amount, outcome and winnings
  • Bonus and promotion usage records
Data Category Example Required?
IdentityFull name, MyKad number, date of birthMandatory
ContactPhone, emailMandatory
FinancialBanks, digital walletsMandatory
TechnicalIP, browser, deviceAutomatic
UsageGames, bettingAutomatic
MarketingPromotional preferencesOptional

3How jqk88 Uses Your Data

Jqk88 uses your personal data for the following purposes, strictly on a need-only basis:

3.1 Account Management & Services

  • Creating and managing your jqk88 account
  • Verifying your identity before processing withdrawals
  • Processing deposits and withdrawals in Malaysian Ringgit (RM) via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay
  • Providing access to slots, live casino, Malaysia Super League football betting, EPL, cricket, badminton and e-sports

3.2 Security & Fraud Prevention

  • Identifying and preventing fraud, money laundering, and other unlawful activities
  • Detecting multiple accounts held by the same individual
  • Monitoring unusual usage patterns that may indicate a security compromise
  • Complying with applicable Anti-Money Laundering (AML) requirements

3.3 Customer Support

  • Responding to your enquiries, complaints, and requests
  • Resolving disputes related to betting or transactions
  • Improving our services based on your feedback

3.4 Marketing (With Your Consent)

With your consent, jqk88 may use your contact information to send you details about promotions, new bonuses, special contests during Malaysian public holidays, and platform news. You may withdraw this consent at any time.

Jqk88 will not use your data for any purpose other than those stated above without first obtaining your additional consent.

4Data Sharing with Third Parties

Jqk88 does not sell your personal data. However, under certain circumstances, we may need to share your data with the following parties:

4.1 Third-Party Service Providers

We share necessary data with service providers that help us operate the jqk88 platform, including:

  • Payment Processors: DuitNow, FPX, digital wallet operators (Touch 'n Go, GrabPay, Boost, ShopeePay) to process your financial transactions
  • Game Providers: Account information required to enable games from providers such as Pragmatic Play, PG Soft, Evolution
  • Security Services: Companies providing fraud detection and cybersecurity services
  • IT Support: Cloud service and technical infrastructure providers

All such third parties are bound by confidentiality agreements and are only permitted to use your data for the specified service purposes.

4.2 Legal Authorities

Jqk88 may disclose your personal data to Malaysian authorities where required by law, court order, or as part of a legitimate criminal investigation.

4.3 Business Transfers

In the event of a merger, acquisition or asset sale, user data may be transferred to the new entity — however, members will be notified in advance and the same or stricter privacy policy will apply.

Jqk88 does not share your personal data with advertisers, data brokers, or any third party for third-party marketing purposes without your explicit consent.

5jqk88 Data Security Measures

Jqk88 continually invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we employ include:

  • Encryption in Transit: SSL/TLS 256-bit encryption for all communication between your browser and jqk88 servers
  • Encryption at Rest: Sensitive data such as passwords and financial information is stored in encrypted form using robust cryptographic algorithms
  • Multi-Layered Firewall: A perimeter protection system that blocks unauthorised access to our internal network
  • Two-Factor Authentication: 2FA is available on all jqk88 accounts for added security
  • Access Controls: Only authorised personnel with a legitimate business need may access users' personal data, and all access is logged for audit purposes
  • 24/7 Monitoring: A threat detection system that monitors for suspicious activity around the clock
  • Regular Backups: Data is regularly backed up to separate secure locations to prevent data loss
  • Staff Training: All jqk88 staff receive regular data security training

While we take every reasonable precaution, no security system can guarantee 100% protection against all threats. In the event of a security incident affecting your data, jqk88 will notify you within a reasonable timeframe and take immediate remedial action.

6Cookies & Tracking Technology

Jqk88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:

6.1 Required Cookies (Mandatory)

These cookies are essential for the basic functioning of the jqk88 platform and cannot be disabled. They include login session cookies, security cookies and language preference cookies. Without them, the platform will not function properly.

6.2 Performance & Analytics Cookies

These cookies help us understand how users interact with the jqk88 platform — which pages are visited most frequently, where users encounter issues, and how long they spend on the platform. This information is used in aggregate (not linked to any specific individual) to improve the platform.

6.3 Functional Cookies

These cookies store your preferences such as your preferred odds format (Decimal, Malay, HK), interface language, and other display settings to ensure a more personalised experience each time you use jqk88.

You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the jqk88 platform. For instructions on managing cookies in popular browsers (Chrome, Firefox, Safari), please refer to your browser's help documentation.

7Your Rights Regarding Personal Data

As a jqk88 member residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):

Right of Access
Request a copy of the personal data we hold about you. We will provide the information within 14 business days.
Right to Rectification
Correct inaccurate or incomplete personal data in your account via profile settings or by contacting support.
Right to Erasure
Request the deletion of your personal data, subject to the record-keeping obligations we are required to comply with.
Right to Object
Object to the processing of your data for direct marketing purposes. Requests will be processed within 48 hours.
Data Portability Right
Receive your data in a machine-readable format (JSON/CSV) for transfer to another platform should you wish to do so.
Right to Restrict Processing
Request that we restrict the processing of your data under certain circumstances, such as while you are verifying the accuracy of your data.

To exercise any of the rights above, please contact the jqk88 support team via Live Chat or email at support@jqk88.click. We will verify your identity before processing any request relating to your personal data.

8Data Retention Period

Jqk88 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for a set period following account closure
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial legal requirements
  • KYC Records (Identity Verification): Retained for the duration of the active account plus 5 years after account closure
  • Customer Support Logs: Retained for 3 years for dispute resolution purposes
  • Marketing Data: Retained until you withdraw consent or request deletion

Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures.

9Child Protection

The jqk88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18, we will promptly delete that data and close the associated account. If you believe your underage child has registered an account with jqk88, please contact us immediately at support@jqk88.click so we can take the appropriate action.

Jqk88 employs an age verification system during the registration process. Registration by individuals under 18 years of age is a serious violation of our Terms & Conditions and will result in immediate account termination.

10Links to Third-Party Websites

The jqk88 platform may contain links to third-party websites or services, such as sports news pages or social media platforms. This Privacy Policy applies solely to the jqk88 platform.

Jqk88 is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit, especially before submitting any personal information. Links to external sites from the jqk88 platform do not constitute our endorsement or approval of their content or privacy practices.

11Amendments to This Privacy Policy

Jqk88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. When material changes occur, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying a clear notice on the jqk88 platform homepage at least 14 days before the changes take effect
  • Sending notifications to your registered email address for changes that significantly affect your privacy rights

Your continued use of the jqk88 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.

12Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how jqk88 handles your personal data, we encourage you to contact us first before lodging a complaint with the relevant authorities:

  • Privacy Email: support@jqk88.click (please use the subject line: "Privacy Enquiry")
  • 24/7 Live Chat: Via the jqk88 platform — for an immediate response

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex issues involving data access rights or data deletion, the process may take up to 14 working days.

If you are not satisfied with our response, you have the right to refer the matter to Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.

This Privacy Policy was last updated on January 2026 and supersedes all previous versions. For your records, you may request a copy of any earlier version of this policy via our email.

🔒 YOUR DATA IS SAFE WITH jqk88

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